If you are in a situation where you are faced with dealing with bill collectors, it may seem like a stressful situation. One thing the bill collector can do to make a bad situation worse is to use abusive or even illegal tactics. You should know, if you must deal with bill collectors, that there are rules and guidelines that they must obey, and therefore we want to give you a list of actions to take if bill collectors to break the rules.

If Bill Collectors Break the Law

The Federal Government realized that abuses were taking place when creditors attempted to collect debt obligations and passed the Fair Debt Collection Practices Act (FDCPA) to establish legal protections from abusive debt collection practices. The acts prohibited under the FDCPA include:

  • Abusive or profane language used in the course of communications
  • Causing telephones to ring repeatedly or continuously
  • Calling outside the hours of 8:00am and 9:00pm
  • Communicating with third parties about your debt
  • Contacting you at your work
  • Contacting you if its known that you are represented by an attorney
  • Misrepresentation or Deceit
  • Publishing your name or address
  • Threatening arrest or legal action

There are several other practices that are off limits for debt collectors that can be found on the Federal Trade Commission’s website. If you have been subjected to these illegal activities, there are steps that you can take. Initially, tell the debt collector to stop the illegal conduct. In fact, you have the right to tell a creditor to stop contacting you at all, even if they aren’t breaking the law. It is also advised to keep a record of the violations for documentation purposes. You will need this if you choose to file a formal complaint with the FTC. You will also want documented proof of repeated abuses if you plan to sue the collector for monetary damages. The courts recognize financial losses suffered due to illegal debt collector behavior and also attach a penalty of up to $1000 per violation of any of the FDCPA’s guidelines.

If debt collector breaks the law or not, you will still have to deal with the debt eventually. It is always advisable to take action sooner rather than later, as waiting to deal with your debt could make the situation worse. If you have no way to pay your debt obligations you do have options and filing for bankruptcy is one. You should seek an initial consultation with a competent Sacramento bankruptcy attorney to get the assistance you need to resolve the debt.